Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days of purchase. You'll receive a confirmation email with tracking information once your order ships.
Estimated Delivery Times
- United States: 7–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at atelier@ateliercase.shop and we'll work with the carrier to resolve it.
Contact For any shipping questions, reach us at atelier@ateliercase.shop